At Poppedi, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us.

1. Who we are

Poppedi AB is a company registered in Sweden, legal owner Petit Stockholm AB with organization number 5592433105. Our business address is Rörstrandsgatan 24, 11340, Stockholm, Sweden. You can reach us at hello@poppedi.com. We are the data controller responsible for the processing of your personal data.

2. What data we collect

We collect personal data that you provide directly to us as well as information that is gathered automatically when you use our services. This includes your contact details such as name, email address, phone number, and billing or delivery address. It also includes order information such as the items you purchase, your payment method, and your transaction history. If you create an account, we process account details such as your login information, preferences, and saved addresses. When you contact us, we collect communications such as emails or messages. Technical information such as your IP address, browser type, device information, and cookies is also collected when you browse our site.

3. How we use your data

We process your personal data in order to fulfill and deliver your orders, to manage payments and prevent fraud, and to provide customer support. We use it to send order confirmations, updates, and service-related messages. Your data helps us improve our website and services. With your consent, we may also send you marketing emails and offers. You may opt out of marketing communications at any time.

4. Legal basis for processing

Under the GDPR, we process your personal data based on several legal grounds. We rely on contractual necessity in order to fulfill your purchase, and we process data to comply with legal obligations such as accounting and tax requirements. We also process data based on our legitimate interests, for example to improve our services and to prevent fraud. Where required, we process data based on your consent, such as for marketing communications, and you may withdraw that consent at any time.

5. Sharing of data

We do not sell your personal data. However, we may share it with our service providers, payment processors, and delivery companies in order to fulfill your order. We may also share data with authorities when required by law and with business partners when necessary for order fulfillment, for example warehouses or logistics partners. All processors are bound by GDPR-compliant agreements to safeguard your data.

6. International transfers

Because some of our service providers are located outside the EU/EEA, your data may be transferred internationally. Whenever your data is transferred outside of the EU/EEA, we ensure that appropriate safeguards are in place, for example Standard Contractual Clauses.

7. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Data retention

We retain your personal data only as long as necessary for the purposes for which it was collected. Order and transaction data is kept for seven years in accordance with Swedish accounting law. Marketing data is stored until you withdraw your consent. Other customer communications are kept as long as necessary to provide support.

9. Your rights

As a resident of the EU, you have several rights regarding your personal data. You have the right to access the information we hold about you and to request correction of inaccurate data. You may request the erasure of your data, known as the “right to be forgotten.” You have the right to object to or restrict our processing, and you may withdraw consent for marketing at any time. You also have the right to data portability. To exercise any of these rights, please contact us at info@poppedi.com.

10. Security

We take the protection of your personal data seriously and use both technical and organizational measures to safeguard it against unauthorized access, loss, or misuse.

11. Contact us

If you have questions about this Privacy Policy or how we process your data, you are welcome to contact us at hello@poppedi.com or by post at Poppedi c/o Petit Stockholm AB, Rörstrandsgatan 24, 11340, Stockholm, Sweden. If you are unsatisfied with our handling of your personal data, you also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or your local supervisory authority.